Faq

FAQ

[Q]:Where are your products mainly exported to?

[A]: Our products are mainly exported to the United States, Germany, Spain, Italy, the United Kingdom, Australia, Canada, Japan, South Korea and dozens of other countries.

[Q]:How to deliver goods to customers?

[A]: Usually we ship by sea, because we are in Ningbo , and we are only 35 kilometers away from Ningbo Port. It is very convenient to export by sea. Of course, if the customer’s cargo is urgent, we can also transport it by air. We are close to Ningbo Airport, Hangzhou Xiaoshan Airport and Shanghai International Airport

[Q]:What is the payment method?

[A]: When we quote for you,we will confirm with you the way of transaction,such as FOB, CIF, CNF, etc. For mass production goods, you need to pay 30% advance payment first, and then pay the balance after seeing the bill of lading.The common payment method is T/T, of course, L/C is also acceptable.

[Q]:How does your company guarantee product quality?

[A]: First of all,we will do the inspection after each process.For the finished products,we will do 100% inspection according to the customers’ requirements and the international standard. Then, we have complete testing equipment in the industry: automatic hydraulic testing machine, universal tensile testing machine, X-ray flaw detector, ultrasonic, three-coordinate measuring instrument, image measuring instrument, etc. The above-mentioned equipment can fully guarantee to provide customers with high-precision final products, and at the same time can ensure to meet all-round testing requirements from customers for physical and chemical properties, non-destructive testing, and high-precision geometric size detection of material.

[Q]:How many employees in your company, and how many technicians are there?

[A]: There are 60 employees in our company, including more than 10 professional and technical personnel, 5 engineers .

[Q]:What is the production capacity of your company?

[A]: We have 4 automatic production lines, 4 installation lines and 4 packaging product lines. We can produce 20,000 pieces per day, and at least 600,000 pieces per month.

[Q]:Can you produce standard parts?

[A]: Yes, in addition to customized products, we also produce some standard parts which are mainly used in outdoors, gardens, environmental protection, hospitals, schools, trains, airplanes, etc

[Q]:Can you make customized products?

[A]: Yes, we can develop and produce products according to the drawings or samples provided by customers.

[Q]:What fields are your products mainly involved in?

[A]: Our products cover almost the entire household, daily necessities, construction, environmental protection, filtration, hardware tools and other industries.

[Q]:What products can you provide?

[A]: We mainly produce bathroom accessories, shower sets, showers, lifts, bidets, towel racks, smart toilets, etc.

[Q]:Are you a direct manufacturer or a trading company?

[A]: We have two factories, and we also have our own international trade department and R&D team.  We can produce and sell all by ourselves.

[Q]:How soon can we get a reply after we send you an inquiry?

[A]: We will reply to you within 12 hours after receiving the inquiry in working days.